What our clients say about AI in credit decisions




LendSmart Auto prices each loan more precisely, based on the member profile and the vehicle, with greater rate transparency.
Steve Deere
President and CEO of R-G Federal Credit Union
In their words
What CUSO
partners say.
Lending leaders across very different credit unions. One pattern.
With Scienaptic AI, we are proactively identifying threats, minimizing false positives, and preserving the seamless service our members deserve.
LeAnne Hixson
Chief Lending Officer at PFCU Credit Union
LendSmart gives us the precision to reward strong collateral and responsible borrowers with better pricing, while making sure we’re protected where real risk exists.
Dave Walters
Chief Lending Officer at 4Front Credit Union
Scienaptic AI will help us maintain rigorous credit quality standards while significantly improving the speed and precision of our lending decisions.
Jackie Buchanan
President and CEO of Genisys Credit Union
As data and decision complexity increase, Scienaptic AI enables us to modernize our lending approach by automating underwriting, helping us make faster and more informed decisions at scale while continuing to serve our community responsibly.
Chad Williams
President & CEO at GHS Federal Credit Union
Our collaboration with Scienaptic AI is about embracing a new era of lending, one that is both more perceptive and more inclusive. This partnership allows us to leverage AI to remove barriers, providing our communities with the opportunities they deserve and reinforcing our promise to be a champion for their financial well-being.
Andy Staley
CEO of Michigan United Credit Union
With FraudShield by Scienaptic AI, we’re proactively identifying threats, reducing false positives, and maintaining the seamless experience our members expect. It’s a critical step in modernizing our fraud defense.
Tricia Wareham
Senior Vice President of Consumer Lending at Patriot Federal Credit Union
Scienaptic will empower us to look beyond a traditional credit score and consider each member’s broader financial picture.
Patrick Collins
Chief Executive Officer of Department of Commerce Federal Credit Union
The platform creates efficiencies for our team by incorporating more data into risk assessment, resulting in a process that is smarter and truly aligned with our mission.
Aaron Craig
Vice President Lending at Financial Center First CU
With Scienaptic AI, we are proactively identifying threats, minimizing false positives, and preserving the seamless service our members deserve.
Joe Heintskill
Chief Executive Officer of WMCU
With Scienaptic AI, we are gaining the critical tools to stop threats early and maintain a frictionless borrowing experience for our members.
Heidi Hunt
President and CEO of Community West Credit Union
Partnering with Scienaptic AI allows us to bring greater precision and speed to our lending decisions, ensuring more members get the credit access they deserve.
Leslie Ramsdell
President and CEO of Sierra Pacific Credit Union
Scienaptic AI will give us a more complete view of each member's financial journey, helping us make more personalized lending decisions.
Jason Lindstrom
President and CEO of Evergreen Credit Union
Scienaptic AI empowers our team to spend more time focusing on what matters most: serving our members and helping them achieve their financial dreams.
Billy McDaniel
Senior Vice President/CLO of Communication Federal Credit Union
Scienaptic AI gives us the confidence to safely approve more loans and look beyond a traditional credit score to help members with limited credit histories.
Bryce Mortensen
President and Chief Executive Officer of Oregonians Credit Union
Scienaptic AI will empower us to deliver faster, more personalized lending decisions, ensuring our members have the secure financial backing they need to thrive.
Anabela Grenier
President and CEO of Pioneer Valley Credit Union
