Full Time
Forward Deployed Engineer
United States
As a Forward Deployed Engineer in Scienaptic AI, you'll play a crucial role in collaborating directly with clients, understanding their needs, and actively participating in the design, implementation and support of customized solutions on Scienaptic’s platform. This immersive experience offers you the chance to be at the heart of financial technology, contributing to projects that enhance access to credit. In this highly visible position, you'll provide essential technical support, tackle various challenges, and maintain vital documentation. Additionally, by keeping pace with evolving financial technology trends, you'll contribute innovative ideas and solutions
Responsibilities
Participate in the implementation process, aiding in the integration of our solutions into client settings
Provide technical assistance and contribute to problem-solving during deployment and integration phases
Solve technical challenges and client issues with hands-on investigation and client calls
Identify and address technical challenges encountered during product implementation
Collaborate with product implementation, data science and engineering teams to build tailored solutions
Assist in creating and updating technical documentation to streamline client onboarding and system maintenance
Pick up and understand unfamiliar financial processes at breakneck speed
Be willing to travel up to 25% of the time to client site
Flexible with working time to accommodate clients and team members across timezones
Skills & Competencies
Bachelor’s degree in Computer Science, Engineering, or a related field; 3+ years of relevant, post-college work experience
Strong proficiency in programming languages such as Python, Java, TypeScript/JavaScript, or similar and NoSQL data analysis
Good knowledge of AWS
Eagerness to collaborate and ability to engage confidently with clients
High obsession for Quality and Performance
Excellent communication and interpersonal skills; ability to work independently and as part of a team
Experience of working with banks and credit unions is a positive
Scienaptic is the world's leading AI powered Credit Underwriting platform company. Designed by seasoned Chief Risk Officers, its platform is creating industry leading business impact in terms of lifts such as higher approvals (15-40%) and lower credit losses (10-25%) with all the regulatory explain ability. Last year alone, we have helped financial institutions evaluate 45 Million consumers and offer credit to over 15 Million. Scienaptic clients include Fortune 100 banks, community banks and FinTech’s.