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SMBs have gone through an upheaval in the recent past. Only the "fittest" have survived, yet those who survived are in a critical need to manage change. Financial institutions have an opportunity to partner with SMBs, support their recovery, and position them for growth.

Key Takeaways:

• Ways in which financial institutions can partner with SMBs to drive their growth

• Innovations in AI-powered decisioning to help financial institutions assess risk and SMB's revenue potential more holistically

• Practical applications of how lenders can incorporate existing data into their scorecards

• Frameworks to improve credit tools and expand lending to SMBs

Key Takeaways:

• Ensuring credit quality as approval volumes return to pre-COVID levels

• Creating technologically intelligent journeys across loan life cycle to improve lending efficiency

• Providing the best customer experience using AI

Take advantage of the growth opportunities presented as we come out of the COVID-induced recession. The typical lender response to a black swan macro event is to slow marketing and tighten credit criteria. Opening back up often happens too slowly due to uncertainty with the credit outlook.