Lead IT Infrastructure

IT Operations &Infrastructure

• Manage Org-wide IT infrastructure including servers, networks, storage, end-user computing, and SaaS platforms.

• Provide direct hands-on support in system administration, troubleshooting, and configuration.

• Oversee IT service delivery in alignment with ITIL practices, ensuring minimal downtime and efficient user support.

• Handle vendor coordination, software licensing, and asset management.

Information Security & Compliance

• Support the Head of IT & security in implementing security strategies and frameworks.

• Act as an individual contributor in key InfoSec activities such as:

• Access management and privileged account controls.

• Perform monthly user access review

• Security monitoring, vulnerability assessments, and patch management.

• Incident detection, response, and reporting.

• Maintain compliance with SOC2, ISO 27001, NIST, GDPR, (as applicable).

• Contribute to audits, risk assessments, and the maintenance of security policies and procedures.

• Maintain Risk Register with Up-to-date 

Governance & Risk Management

• Ensure IT processes adhere to governance frameworks and corporate policies.

• Participate in business continuity planning, disaster recovery testing, and risk assessments.

• Support security awareness training and internal stakeholder education.

Project & Change Management

• Drive IT and InfoSec-related projects including system upgrades, security tool implementation, and cloud initiatives.

• Collaborate with business units to align IT and security requirements with organizational goals.

• Ensure projects are completed within defined scope, timeline, and budget.

• Innovation & Continuous Improvement

• Identify opportunities to automate IT/security operations and improve efficiency.

• Stay updated on emerging technologies and evolving security threats.

• Recommend tools, processes, and policies to strengthen IT and security posture.