What our clients say about AI in credit decisions




Scienaptic AI gives our lending team the ability to see a member’s complete financial picture and more opportunities to say yes.
Robyn Mannone
Chief Consumer Lending Officer at APG Federal Credit Union
In their words
What CUSO
partners say.
Lending leaders across very different credit unions. One pattern.
The deployment of Scienaptic’s AI-based platform is helping us provide quick access to credit, make advanced decisions in reduced time and provide our members with customized financial solutions. As indicated by early results, an over 50% increase in auto approvals for auto loans will help us have many more proud vehicle owners in our community.
Michael Barnhardt Jr.
Chief Lending Officer at Meridian Trust Federal Credit Union
At CPM Federal, our unwavering passion is our members' financial well-being. We empower their dreams and aspirations through abundant resources and heartfelt dedication. By going live on Scienaptic's transformative platform, we are elevating our credit decision-making process to a profound level. We believe that Carolina People Matter and this platform empowers us to listen, embrace and weave their unique stories into our credit decision-making process. With improved automation, deeper lending and equitable and fair credit access, we are shaping a future where financial empowerment ignites extraordinary lives.
Lloyd Vail
Senior Vice President of Lending at CPM Federal
With Scienaptic's fair, inclusive, and compliant AI platform, we can now take our commitment to the next level by identifying more opportunities to assist and delight our members. The automation and streamlining of our credit decision-making process is not just about removing bottlenecks and increasing credit approvals, it's about empowering our underwriters to focus on the complex loans that truly matter to our members. With this innovative technology, we are making a real difference in the lives of our members, and that is what drives us every day.
Doug Bedner
Chief Lending Officer at Resource One Credit Union
It's not just about making quick decisions; it's about anticipating our members' needs, empathizing with their unique situations, and delivering personalized solutions that truly make a difference in their lives. With Scienaptic, we're able to live up to the promises our founding members made over 67 years ago - expanding fair and compliant credit access for our deserving members and advancing our mission of empowering our community.
Travis Bow
President and CEO at University of Hawaii Federal Credit Union
Scienaptic's advanced technology is helping us automate and streamline our processes, enabling us to deliver personalized credit offers, and expanding our reach to better serve our underserved members. The incorporation of AI in our credit decisions is a significant milestone in our journey and will empower us to offer the best to our members for years to come.
Heath Harrell
CEO of Guardian Credit Union
The integration of fair and compliant AI presents an enormous opportunity for us to better serve our underserved community by delivering faster, more personalized loan decisions. Through initial tests, we have confirmed the effectiveness of our automated credit decisioning system, resulting in more approved loans and financially empowering experiences for all of our members, every time.
Jason Walker
Chief Lending Officer for Credit Union of Georgia
We are excited to be live on the Scienaptic AI platform. This deployment enables us to streamline and automate our customer screening while providing an enhanced experience. The AI is helping us make faster, inclusive decisions empowering more people to drive the vehicle of their choice.
Michael Beauchamp
GO’s Founder and CEO
With Scienaptic’s game-changing AI, we are able to bring automation to a whole new level, empowering us to leverage vast amounts of data and approve loans faster than ever before. But it's not just about efficiency; it's about providing an unparalleled member experience. We are proud to say that our commitment to innovation and excellence continues to drive us forward.
Eric Sloan
Vice President, Consumer Lending at Tower Federal Credit Union
We are deeply committed to helping them turn their dreams into reality, and with Scienaptic's cutting-edge platform, we are lending deeper and making credit decisions that benefit even our most underserved members. AI is not just revolutionizing our lending operations, but enabling us to offer fair rates, faster turnaround times, personalized decisions, and an exceptional credit experience for more than 140,000 members we serve.
Terry Vick
EVP and CLO at Arkansas Federal CU
With the deployment of Scienaptic’s platform, we're not only setting the bar higher but also propelling ourselves into the future of financial services. By automating and streamlining our lending decisions, we are focusing on the complex loan applications of underserved members. This technological leap is a crucial chapter in our story, and we're ready to serve our members better than ever before.
Tom Boos
CEO of Billings Federal Credit Union
