What our clients say about AI in credit decisions




Scienaptic AI gives our lending team the ability to see a member’s complete financial picture and more opportunities to say yes.
Robyn Mannone
Chief Consumer Lending Officer at APG Federal Credit Union
In their words
What CUSO
partners say.
Lending leaders across very different credit unions. One pattern.
The deployment of Scienaptic’s AI-based platform is helping us provide quick access to credit, make advanced decisions in reduced time and provide our members with customized financial solutions. As indicated by early results, an over 50% increase in auto approvals for auto loans will help us have many more proud vehicle owners in our community.
Michael Barnhardt Jr.
Chief Lending Officer at Meridian Trust Federal Credit Union
With Scienaptic's cutting-edge platform, we are lending deeper and making credit decisions that benefit even our most underserved members. AI is not just revolutionizing our lending operations, but enabling us to offer fair rates, faster turnaround times, personalized decisions, and an exceptional credit experience for each and every member we serve.
Michael Abernathy
CEO of Buckeye State Credit Union
With Scienaptic's platform now live, we’re better equipped to support our members at every stage of their journey. Their AI-powered decisioning engine is helping us streamline underwriting, approve more loans, and manage risk responsibly. This technology is not just improving efficiency, it’s allowing us to create a better lending experience for our members and strengthen our connection with the community we serve.
Kristel Stopoulos
Vice President of Consumer Lending at R.I.A. Federal Credit Union
Partnering with Scienaptic AI allows us to stay true to this commitment while embracing the future. Their platform will enable us to make more accurate credit decisions, reduce approval times, deliver highly personalized credit offers tailored to each member’s unique needs, and identify opportunities that traditional underwriting might miss. This is more than adopting new technology, it’s about ensuring our members have the support they need to achieve their financial goals and thrive.
Ashley Haner
VP of Lending at Skyward Credit Union
By going live with Scienaptic’s platform, we are transforming the way we serve our community. The AI-driven insights are enabling us to make faster, more precise lending decisions, while also expanding access to credit for those who need it most. This technology is allowing us to honor our mission by delivering personalized, member-first solutions, ensuring every individual gets the opportunity to thrive financially.
Nancy Davis
VP of Lending at Team One Credit Union
Partnering with Scienaptic is a vital step in fulfilling that mission. Their platform will not only automate parts of our underwriting process but also empower us to increase credit access for our underserved members. With AI-driven insights, automated workflows, and streamlined approvals, we will be able to increase loan approvals and significantly reduce processing times, providing our members with quicker access to funds. Furthermore, Scienaptic’s robust risk assessment will allow us to mitigate risk and strengthen our fairness and compliance capabilities. We believe this collaboration will allow us to offer tailored solutions that genuinely meet the diverse needs of our membership, ultimately fostering financial growth and stability in our community.
Doug Patterson
CEO at Streator Onized Credit Union
Scienaptic’s platform is enabling us to make smarter, faster loan approvals while maintaining the human connection our members value. It provides our underwriting team with deeper insights, streamlines operations, and allows us to make efficient, automated decisions without sacrificing member-focused care. We’re enhancing our ability to offer fair, data-driven choices, ensuring that our members receive the financial support they need when they need it most. This deployment is a key step forward in fulfilling our mission of creating better financial opportunities for all.
Jenna Howe
VP of Lending at University of Illinois Community Credit Union
By going live on Scienaptic’s AI-powered decisioning platform, we’re not just automating our underwriting processes - we’re continuously enhancing the way we serve our members. This deployment is empowering us to make loan decisions that are both intelligent and deeply personalized, ensuring every member feels valued and supported. It aligns perfectly with our mission of enriching lives and empowering dreams while expanding access to credit for our diverse community. We’re excited about the ongoing positive impact this is having on the financial well-being of our members.
Scott Weaver
President and CEO at Carolina Foothills Federal Credit Union
The deployment of Scienaptic’s AI-powered credit decision platform is transforming our ability to serve our members. It is enabling us to streamline our decision-making process, leveraging data-driven insights to make quicker credit decisions and enhance credit access for our members. We believe its impact will grow exponentially in the coming years, greatly benefiting our community.
Nicole Krom
Senior VP of Lending at Sidney Federal Credit Union
We’ve always believed in making it personal at Southwest Louisiana Credit Union, and going live with Scienaptic's platform is a significant step in enhancing that commitment. With this advanced technology, we are offering more personalized financial solutions to our members, ensuring their goals remain at the forefront of everything we do. This platform is also making our underwriting process efficient and hassle-free empowering us to make regulatory compliant loan decisions within seconds, increase credit access to our underserved members and create a memorable credit experience for our community. For over 70 years, our priority has been our members' financial success, and Scienaptic’s AI platform is strengthening our ability to deliver on that promise.
Chad Miller
CEO, Southwest Louisiana Credit Union
