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What our clients say about AI in credit decisions

Choua Ly, SVP of Lending, Partner Colorado CU talks about the member experience
Howard Heinrich, VP of Consumer Lending at CoVantage CU talks about Scienaptic
Mallory Hazard, VP of Consumer Lending, ELGA CU - Do you see more deserving members being approved?
Brian H., Chief Strategy Officer of People Driven CU - What is the Impact of AI on Lending Process?

Scienaptic AI gives our lending team the ability to see a member’s complete financial picture and more opportunities to say yes.

Robyn Mannone

Chief Consumer Lending Officer at APG Federal Credit Union

In their words

What CUSO
partners say.

Lending leaders across very different credit unions. One pattern.

The deployment of Scienaptic’s AI-based platform is helping us provide quick access to credit, make advanced decisions in reduced time and provide our members with customized financial solutions. As indicated by early results, an over 50% increase in auto approvals for auto loans will help us have many more proud vehicle owners in our community.
Michael Barnhardt Jr.

Chief Lending Officer at Meridian Trust Federal Credit Union

We needed a solution that could respond in real time without disrupting the member experience. With FraudShield by Scienaptic, we’re intercepting threats earlier, reducing false positives, and strengthening member confidence. It’s a significant step forward in safeguarding our members’ financial well-being.

Brandon Ivie

CEO of Strata Credit Union

Going live with Scienaptic represents a pivotal shift in how we lend, creating pathways to opportunities our members truly deserve. We can now uncover deeper insights that were previously untapped, approve more deserving applicants, and respond to member needs with greater speed and confidence. This is helping us build a lending approach that is both compassionate and resilient, and it strengthens our promise to stand by our members through every stage of their financial journey.

Andy Burggraf

CEO of CommunityWide Federal Credit Union

By going live with Scienaptic, we are expanding credit access, streamlining decision-making, strengthening our lending portfolio, and building greater resiliency to navigate uncertain times. The platform is a game-changer and is empowering our team with deeper insights, delivering faster, fairer credit experiences, and ensuring that every lending decision reflects our commitment to member success.

Jason Suman

President, and CEO at Members Choice Credit Union

By leveraging FraudShield by Scienaptic AI, we can approve genuine members with confidence, while proactively identifying fraud before it enters our system. It’s a powerful step forward in delivering both security and service.

Andy Burggraf

CEO of CommunityWide Federal Credit Union

Our partnership with Scienaptic AI is a critical step in enhancing our lending infrastructure to reflect our values and support our global member base. Their platform will advance our credit decisioning and provide greater efficiency, precision, and consistency. By increasing decision automation and unlocking deeper insights, we will be able to streamline lending while enhancing the lending experience for our members.

Pat Campbell

Chief Lending Officer at Andrews Federal Credit Union

Scienaptic AI gives us a sharper, more holistic view of each borrower’s potential. It aligns perfectly with our mission of personalized service and responsible, inclusive lending.

Holly Ferrara

SVP & Chief Lending Officer at Greenwood Credit Union

With Scienaptic’s AI-driven platform, we’re automating our underwriting, significantly improving efficiency, and lending with greater precision. We’re seeing more approvals, delivering more personalized credit decisions, and creating a faster, smoother experience for every member we serve.

Patrick Gullatt

CEO of Barksdale Federal Credit Union

Our partnership with Scienaptic is an extension of that belief, bringing in technology that listens, learns, and adapts to each member’s story. By leveraging Scienaptic’s AI-powered credit decisioning platform, we will increase loan approvals, automate more decisions intelligently, and provide fast and fair access to credit. It’s a critical step toward helping individuals achieve financial well-being and, in turn, empowering their journey.

Bryce Mortensen

VP of IT at AERO Financial

Going live with Scienaptic AI marks an important step forward. We're automating our processes, expanding approvals, empowering our staff with deeper data-driven insights, and creating more ways to say 'yes', especially for hardworking members who deserve access to fair, inclusive credit, no matter their background.

Brandon Ivie

CEO of Strata Credit Union

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