What our clients say about AI in credit decisions
Scienaptic AI gives our lending team the ability to see a member’s complete financial picture and more opportunities to say yes.
Robyn Mannone
Chief Consumer Lending Officer at APG Federal Credit Union
In their words
What CUSO
partners say.
Lending leaders across very different credit unions. One pattern.
Partnering with Scienaptic CUSO allows us to harness the precision and speed of AI to deliver personalized loan solutions, improve credit access, and drive operational efficiency.
Andy Kempf
CEO of 4Front Credit Union
Scienaptic’s remarkable technology is empowering us to elevate what sets us apart – exceptional member experience.
Tracy Kaufman
CLO of Wildfire Credit Union
Scienaptic AI is enabling us to improve loan approval rates and curate a more personalized experience for members.
Chad Wilcox
Senior Vice President of Lending at Credit Union of Colorado
In Scienaptic’s innovative AI platform, we've found a holistic frictionless way to harness fraud signals from multiple systems. The platform reviews origination data and generates predictive scores, attributes, and insights to detect fraudulent applications. Together, Scienaptic and ELGA will continue to push the envelope in terms of risk innovation and continuously enhance our product to create a richer member experience.
Terry Katzur
CEO of ELGA Credit Union
When a new member opens their checking account with us, Scienaptic's platform instantly assesses their profile and presents pre-qualified offers for additional products they didn't even know they were eligible for. For instance, when setting up a new deposit account, we might discover the member qualifies for both a refinance of an existing auto loan and our premium rewards credit card - offers they can accept immediately during that same visit. We're turning every interaction into an exciting opportunity to unlock financial possibilities for our new members.
Emily Roberts
COO at People Driven Credit Union
The deployment of Scienaptic's AI-powered credit decisioning platform allows us to go the extra mile in serving our members. We are now able to automate loan decisions, understand our members better, and approve loans more quickly. Deployment has been extremely successful in enabling us to drive financial inclusion and well-being of underserved members.
Nicholas Schmitter
Chief Lending Officer at Advantage One CU
Scienaptic will help us deliver a more efficient and consistent lending experience, enabling our team to work more effectively with the member.
Mark Hixson
CEO of River Valley Community Federal Credit Union
Scienaptic AI will empower us to look beyond traditional scores, and say ‘yes’ to our members' dreams with greater speed and confidence.
Lauren MacVay
President and CEO of True North Federal Credit Union
Scienaptic AI will enable us to see the person behind the application and unlock their true creditworthiness.
Joe Heintskill
CEO of WMCU
By leveraging Scienaptic AI, we are equipping our lending team with the ability to look beyond surface-level data and understand the true financial story of our members.
Sati Smith
CEO of Diversified Members Credit Union
Scienaptic will help us better evaluate each application within our established credit policies and risk framework, enabling faster decisions while managing risk responsibly.
Eric Church
CEO of First Financial of Maryland Federal Credit Union
Scienaptic AI allows us to see credit differently by uncovering opportunities traditional approaches can miss, while still making thoughtful, responsible decisions.
Kevin Alfred
EVP and Chief Lending Officer at Blue Eagle® Credit Union
Scienaptic AI gives us deeper member insight and greater automation, helping us scale responsibly while staying true to our mission and risk standards.
Ashley McDurmon
President & CEO at Orion Financial
By implementing Scienaptic AI, we are enhancing our ability to see beyond traditional credit scores and identify opportunities that support our mission of accessible, fair lending, helping members achieve their financial goals.
Pat Ferry
President & CEO at Members Heritage Credit Union
Scienaptic’s platform will deepen our risk insight, unify a wider range of data, and streamline lending decisions through intelligent automation. That means faster responses, more accurate approvals, and a better lending experience for our members. By enhancing our underwriting with AI, we can amplify what we already do best — responsibly supporting families and businesses with access to the credit they need to grow.
Randal Ward
Chief Lending Officer at First Community Credit Union