What our clients say about AI in Credit Decisions

Howard Heinrich, VP of Consumer Lending at CoVantage CU talks about Scienaptic

Mallory Hazard, VP of Consumer Lending, ELGA CU - Do you see more deserving members being approved?

Brian H., Chief Strategy Officer of People Driven CU - What is the Impact of AI on Lending Process?

Dustin Cole, SVP, Arkansas FCU - How is the LOS integration performing?

Tricia Wareham

Senior Vice President of Consumer Lending at Patriot Federal Credit Union

We needed a solution that could act in real time without creating unnecessary friction. With FraudShield by Scienaptic AI, we’re proactively identifying threats, reducing false positives, and maintaining the seamless experience our members expect. It’s a critical step in modernizing our fraud defense.

Jason Suman

President, and CEO at Members Choice Credit Union

By going live with Scienaptic, we are expanding credit access, streamlining decision-making, strengthening our lending portfolio, and building greater resiliency to navigate uncertain times. The platform is a game-changer and is empowering our team with deeper insights, delivering faster, fairer credit experiences, and ensuring that every lending decision reflects our commitment to member success.

Andy Burggraf

CEO of CommunityWide Federal Credit Union

By leveraging FraudShield by Scienaptic AI, we can approve genuine members with confidence, while proactively identifying fraud before it enters our system. It’s a powerful step forward in delivering both security and service.

Pat Campbell

Chief Lending Officer at Andrews Federal Credit Union

Our partnership with Scienaptic AI is a critical step in enhancing our lending infrastructure to reflect our values and support our global member base. Their platform will advance our credit decisioning and provide greater efficiency, precision, and consistency. By increasing decision automation and unlocking deeper insights, we will be able to streamline lending while enhancing the lending experience for our members.

Holly Ferrara

SVP & Chief Lending Officer at Greenwood Credit Union

Scienaptic AI gives us a sharper, more holistic view of each borrower’s potential. It aligns perfectly with our mission of personalized service and responsible, inclusive lending.

Carl Britton

Senior Vice President, Internal Operations & Chief Lending Officer at Financial Center

As we continue to grow and serve an increasingly diverse membership, adopting AI-driven decisioning through our partnership with Scienaptic will help us deliver faster, fairer credit experiences. Their platform will help us create efficiencies, leverage more data to better assess risk, and create a lending process that is not only smarter but truly aligned with our mission of inclusive banking and lifelong financial wellness.

Patrick Gullatt

CEO of Barksdale Federal Credit Union

With Scienaptic’s AI-driven platform, we’re automating our underwriting, significantly improving efficiency, and lending with greater precision. We’re seeing more approvals, delivering more personalized credit decisions, and creating a faster, smoother experience for every member we serve.

Bryce Mortensen

VP of IT at AERO Financial

Our partnership with Scienaptic is an extension of that belief, bringing in technology that listens, learns, and adapts to each member’s story. By leveraging Scienaptic’s AI-powered credit decisioning platform, we will increase loan approvals, automate more decisions intelligently, and provide fast and fair access to credit. It’s a critical step toward helping individuals achieve financial well-being and, in turn, empowering their journey.

Brandon Ivie

CEO of Strata Credit Union

Going live with Scienaptic AI marks an important step forward. We're automating our processes, expanding approvals, empowering our staff with deeper data-driven insights, and creating more ways to say 'yes', especially for hardworking members who deserve access to fair, inclusive credit, no matter their background.